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Privacy Policy

  1. INTRODUCTION

Welcome to www.BOWAstudios.com (the “Website”). The Website is owned and operated by BOWAstudios (“BOWAstudios”, “BOWA Studios”, “us” or “we”). We are providing you the Privacy Policy (“Privacy Policy”) because we understand that you are concerned about privacy. We are strongly committed to protecting your privacy and providing a safe online experience for all of our users while offering the highest quality user experience. By using the Website, you agree to the terms of this Privacy Policy. Because we gather certain types of information about and from you, we believe it is important that you understand our collection and use of this information This Privacy Policy discloses what information we gather, how we use it, how to correct or change it, and what steps we take to safeguard personal information provided to us both online and offline. Please read the complete Privacy Policy below, as well as our Terms of Use, and contact us if you have any questions.

The effective date of this Privacy Policy is May 1, 2012.

  1. WHAT INFORMATION DO WE COLLECT ABOUT YOU?

You can visit our Website, read materials, and browse the Website’s contents without giving us any personally identifiable information. In order to provide you with the most efficient and enhanced personalized service and attention, and to accommodate certain requests which you make, we request information about you in certain circumstances and collect certain information automatically.

  1. Information You Volunteer

We collect personally identifiable information that you enter on the Website or otherwise volunteer to us (such as your name, e-mail address, credit card number, home address, phone number, and/or similar information), when you contact us to, among other things, make purchases or request information. You can choose not to provide certain information, but then you might not be able to take advantage of many of the features of our Website. We use the information that you provide for such purposes as responding to your requests, customizing future experiences for you, improving our operations, and communicating with you.

  1. Information Collected Automatically

We receive and store certain types of information whenever you interact with us. For example, like many web sites, we use “cookies” and we obtain certain types of information when your web browser accesses our Website or advertisements and other content served by us or on our behalf on other web sites. We may also automatically collect your IP address and referring web site addresses, browser type and domain name. This information helps facilitate your online experience on our Website. We use “cookies” to track usage patterns on our Website and to control the display of ads, as well as to offer other functionalities. You can turn off cookies, but that will affect your online experience. Please see below for more detail on cookies.

We also collect non-personal information to track and analyze non-personally identifiable usage and volume statistical information from our visitors and customers to administer our Website and constantly improve its quality. This information is aggregated so that it does not allow you to be personally identified or contacted. We reserve the right to publish non-personally identifiable, summary information regarding Website visitors for promotional purposes and as a representative audience for advertisers. Please note that it is not personal information, only general summaries of the activities of our visitors and customers.

  1. WHAT DO WE DO WITH COLLECTED INFORMATION?

We use collected information to evaluate and administer our Website to improve its quality, fulfill your requests, respond to any future problems, such as difficulties in navigating our Website or accessing certain features, and to gauge user trends.

As in any transaction, when you purchase products or make a donation by credit card, your credit card company will have all relevant information about the name of the vendor, item(s) purchased, date, total cost and other information necessary to process the transaction. We will not otherwise provide any personal data to your credit card company without your permission. We and our technical and fulfillment agents, partners and consultants follow carefully proscribed procedures to safeguard credit card data in connection with your transactions and adhere to certain legal requirements.

  1. HOW DO WE SHARE PERSONAL INFORMATION?

Personal information is available to us and the technical and fulfillment agents, partners and consultants who make our Website available to you. Non-personal information is available to our affiliates, sponsors, advertisers and partners.

Website hosting firms, technical and database consultants, advertising agencies, order processing partners, and other third parties may have access to personally identifiable information in the course of making our Website and its contents available. We require that companies working for and with us comply with our Privacy Policy, and are not permitted to sell your personally identifiable information to third parties or to use it except as authorized by us and you, or as permitted or required by law.

We reserve the right to use or disclose any information without notice or consent for the following purposes: as needed to satisfy any law, regulation or legal request; to conduct investigations of consumer complaints or possible breaches of law; to protect the integrity of our Website and our property; to protect the safety of our visitors or others; to fulfill your requests; or to cooperate in any legal investigation.

If BOWAstudios is sold or disposed of as a going concern, whether by merger, sale of assets or otherwise, our relevant customer database of could, in whole or in part, be sold as part of that transaction. In the event BOWAstudios goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personal information will likely be among the assets transferred. By accessing our Website and providing us your personal information, you indicate your acceptance of such transfers and releases of your personal information.

  1. HOW DO WE USE COOKIES?

Your web browser offers so-called “cookies” which, if you allow their use, store small amounts of data on your computer when you visit a web site. Cookies do not contain any personally identifiable information about you and therefore cannot be used to identify you personally. However, cookies assist us in tracking which of our features you like best and make it easier to use our Website. You have the ability to accept or decline cookies by modifying your browser. Our Website is viewable even if you disable the cookie function on your browser. However, if you disable cookies, some advanced and customized features or offerings will not be available to you.

Some of our business partners may use cookies on our website and we have no access or control over these cookies. This Privacy Policy only covers the use of cookies by us only and does not cover the use of cookies by third parties.

  1. OPTING OUT FROM RECEIPT OF INFORMATION FROM US

You may unsubscribe to any of our online e-mail updates by following the unsubscribe instructions in the body of any e-mail message. We will take commercially reasonable steps to implement your opt-out requests promptly; but you may still receive promotional information from us by mail for up to 60 days due to printing and mailing schedules, and up to 10 days for e-mail. You may also continue to receive information from those third parties to whom your information was previously disclosed.

  1. SECURITY OF YOUR PERSONAL INFORMATION

We incorporate standard industry practices internally and with our service providers, which we believe suits the degree of sensitivity of the information involved to maintain the security of your personal information and to avoid its disclosure except as described in this Privacy Policy.

Keep in mind however, that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Our Website may also contain links to other websites. Keep in mind that we do not control and are not responsible for the privacy or security practices or the content of these or other websites. Our policy is to limit access to personal data to those employees or agents with a specific need to access or retrieve this information. We store data on servers in controlled environments. To maintain security, we conduct internal reviews of our security measures.

We cannot enforce or control the security of the computers, electronic devices, or electronic communication method that a user may utilize to send e-mails and submit information to us over the Internet. You are responsible for ensuring that the computers, electronic devices and electronic communication methods you utilize will provide adequate security for communicating with us. We are not responsible for the disclosure or interception of your information before we receive it.

Links from our Website may take you to sites not covered by this Privacy Policy. We provide those links as a convenience to you and take no responsibility for the protection of your privacy on those other sites. We encourage you to check the privacy policy of any site you visit.

  1. VISITORS OUTSIDE THE UNITED STATES

Our Website and the servers that make this Website available worldwide are located in the United States. Any information you provide in subscribing to our Website or registering or ordering at our Website will be transferred to the United States. By visiting our Website and submitting information, you authorize this transfer, processing and use. Although we will take all steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy, the United States may not offer a level of privacy protection for personal information as great as that offered in other jurisdictions. Therefore, the disclosure of personal information pursuant to this Privacy Policy is at your own risk. We make no representation that the practices described in this Privacy Policy are compliant with laws outside of the United States that apply to the collection, security, use and disclosure of personal information.

  1. YOUR FLORIDA PRIVACY RIGHTS

Under Florida Civil Code sections 1798.83-1798.84, Florida residents are entitled to ask us for a notice describing what categories of personal information we share with third parties or corporate affiliates for those third parties or corporate affiliates’ direct marketing purposes. That notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it was shared, along with their names and addresses. If you are a Florida resident and would like a copy of this notice, please submit a written request to the following address: BOWAstudios, 13501 SW 128th St #212, Miami, FL 33186. In your request, please specify that you want a “Your Florida Privacy Rights Notice”. Please allow at least 30 days for a response.

  1. CHANGES TO OUR PRIVACY POLICY

We will occasionally update this Privacy Policy as necessary to protect our users and to comply with a changing environment. We recommend that you check the Privacy Policy when you visit our Website to be sure that you are aware of and understand our current policy. If we make material changes to this policy, or in how we use or collect your personally identifiable information, we will prominently post such changes prior to implementing the change. We will not make any retroactive material changes in how we handle previously collected personal information unless you allow us to do so, or unless we are legally required to do so, and in such a case we will e-mail registered Website visitors information on material changes to this Privacy Policy.

  1. CHILDREN’S PRIVACY

We are strongly committed to protecting the safety and privacy of children who visit our Website. We do not knowingly collect personal information online from children under 13 and have adopted techniques to ensure compliance with this Privacy Policy and the Children’s Online Privacy Protection Act of 1998 (“COPPA”). COPPA and its accompanying regulations under United States federal law protect the privacy of children using the Internet. Our Website includes content that we believe to be unsuitable for children under 13 and which are not necessarily monitored. We encourage all parents to talk to their children about online safety and to monitor their children’s use of the Internet.

Return & Cancellation Policy

  1. INTRODUCTION

We allow certain returns and cancellations subject to the terms and conditions stated below.

  1. EVENTS
  2. Tickets

We do not give refunds for purchased tickets. However, tickets are transferrable to another party or may be used in some of our other seminars and workshops; please ask a representative for details.

As we hold events in different locations throughout the U.S., we cannot guarantee the date and location until two (2) weeks before an event. We do not give refunds for date changes or location changes. We will, however, honor the ticket(s) at some other events; please ask a representative for details.

If you have a hold, we will hold until the process date specified and then process your payment. If you change your mind during that time, you need to send us an email at info@BOWAstudios.com before the process date or call (888) 711-2044. After that date we cannot guarantee a refund or cancellation of ticket(s).

  1. Vendors

As we hold events in different locations throughout the U.S., we cannot guarantee the date and location until two (2) weeks before an event. We do not give refunds for date changes or location changes. We will, however, honor the booth(s) at some other events; please ask a representative for details.

  1. MERCHANDISE

If you have purchased a CD program, any open packages may not be returned. Any replacements or exchanges may be done up to five (5) days after purchase date. Merchandise must be returned in unused, like-new condition.

Important Note: Except in cases where the return is the result of a shipping error or the item arrives damaged or defective, original shipping charges are non-refundable and return shipping fees equal to the original shipping charges will be charged to all returns. Please see Return Policy Basics for additional restrictions.

  1. Return Instructions

To start the return process, call us at (888) 711-2044 or email us at info@BOWAstudios.com and we will promptly provide you with detailed instructions on how to return merchandise that is eligible for a refund or exchange. If eligible, we will also provide you with a Return Authorization (RA) number for each return, which is valid for five (5) days. The valid RA number must be included with your return in order to assure proper credit. We are not responsible for merchandise returned without a valid RA number.

  1. Return Policy Basics

A refund for eligible merchandise can only be issued to the original credit card used for purchase.

All returns must include the following:

(1) Customer Receipt

(2) Original Packing Slip

(3) Return Authorization number

  1. Damaged Items and Shortage Claims

Please inspect all merchandise immediately upon receipt. Any damaged or missing items must be reported within three (3) days of delivery by calling (888) 711-2044.

  1. CANCELLATION/POSTPONEMENT OF PRIVATE EVENT

Once a date is set aside and a presentation confirmed, we often incur commitments of time and resources on your behalf, well in advance of the program date. Because a cancellation/postponement initiated by the Client causes losses, either through direct resource expenditure or because of turning down other business for this date, we have found it necessary to include the following cancellation clause and fees (we will keep these fees), effective in all cases other than acts of God (e.g., major disasters or other events beyond our reasonable control):

75% of deposit fee, if cancelled in less than ten (10) days;

50% of deposit fee, if cancelled in 31 to 60 days before;

25% of deposit fee, if cancelled in 61 to 90 days before.

If cancellation/postponement is unavoidable, please verify the cancellation by telephone, followed by a written letter to BOWAstudios within five (5) days.

  1. SPECIAL ORDER REFUND POLICY

Our custom products/services are made to order, there are no refunds, chargebacks or challenges for purchases made with your credit card. All such items/orders are made to your specifications and preferences and cannot be “returned to stock” if you change your mind.

  1. CONTACT INFORMATION

If you have any question about this Return and Cancellation Policy, please e-mail us at info@BOWAstudios.com or you can contact us by mail at:

BOWAstudios

13501 SW 128th St, #212

Miami, FL 33186